SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get in Sale (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order jeans for the second time, summer blue and black insulated. Warm took 2 Winters to work, and Summer became large, lost weight, so I bought a size smaller. Cool jeans
Super nice nice item size great and fast thank you
it is my second order in this shop. For hips 105 size 31 fits perfectly. Very warm even at -10.
Belli, take a size less, the waist is elastic and comfortable
Good warm pants. Small by size.
Excellent Product This is the second I buy I am very satisfied with this product even after six wash I recommend
I'm sorry for the rozmir proletila, ale Yakis and the style of the Duge class
It is very nice, thick denim, very hot inside, the color very good, I ordered size 32 but it is like size 36, it was my mom who weighs 64 Kgs, I weigh 59 and now I will buy it again I will order size 32, I measure 1.56, Long is fine, it arrived fast in 19 days at the mouth of the river Veracruz Mexico
Douporučuji calhoty
Jeans are great. This is not the first time I buy. Bought winter and summer all like it. Good jeans. Thank you! Success in work!
I can buy jeans not for the first time not for myself but for Donetsk. Duge Pella. It's class. It is special to be like a piedtyagut sindnitsa and a quilt. Duge cool jingies. Edina is the most of the great things in the belt.
Very good and warm.
ok
Wonderful pants!!! Well sewn, beautiful, beautiful jeans, warm inside!!! It was as a gift to my niece and she loved it!!! Beautiful pants!!! From China to Brazil took a month, until it came fast!
Excellent jeans very warm and fit the body, I want more colors to choose
For 170 height and 75 kg sat perfectly. Ordinary casual jeans. No stretch
It is the second I ask, the first one did not fit me, the 2 buttons fell on the first place, my mother uses it but she sent them to change them all, I ordered this in size 30 and in Mexico I am size 32 (the previous one so I asked) is good denim, thick, Now I will use it to see how hot it feels, it arrived in 18 days at the mouth of the river Veracruz Mexico
I like the jeans, I am satisfied, I recommend the store
Command a sosit in 3 saptamaini,produsul corespunde descriperii, sunt foarte multumita!
I'm 82cm waist and hip 105, it served right. I bought spring and winter version. Very good
!
The jeans fit very wellThanks to store
Good!
Sat down not very