SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get in Sale (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the product in perfect condition. It arrived very quickly. I recommend the store. I am very pleased
I ordered 10.10.23 to Estonia quickly arrived 27.10. 23.I was disappointed. In my opinion the varnish does not match the picture. painted in several layers
Good gel varnishes
Match picture
I love it, the boat came full and I just tried it, I paint regular haha but it looks great.
I still don't test the product
Shipped very fast, excellent product, reflects the description at the.. Arrived very fast. I advise everyone. Thank you
Very nice colors
The package arrived in 11 days. I am pleasantly surprised! The color is even more than expected. My recommendations!
Goods Yishov Dovgo, Maje 3 tizhni. Packaging on visoti. The smell of the gel is not surprising. Consistency is Middle, I can make a little thick. The dance is fine.
Satisfied good product
for photos and queries msg insta vamp.btw
Jolie
The product arrived quickly packed, the gels in the boxes, I like it, thanks to the store
Shipment was fast thanks to the store
Order on the way for a month. Color matches. Thanks to the store for honesty and efficiency.
Great
Looks like the picture. Has a very delicate smell
OK thank you very much received
Great, just like in the description
Varnishes of this brand. Like it very much. I order many times. But this time. They did not reach me. The money was returned. thank you
I like it
ok
The order was delivered in a month, the packaging is excellent, I like the stained glass gel varnish, the color fits well in two or three layers.
I'm here sooner than I thought ~