SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get in Sale (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have a lot of dandruff every time I wash my hair, and my scalp is often itchy and annoys me. Use a very effective, scalp does not itch, dandruff also slowly less, I am insisting on using, very good, thank you store, recommended
Amazing!!! It's a big difference only three days,I washed my hair on the third day after continuous use and no more dandruff,I need to buy more!!
If you are suffering from dandruff, please try to buy it. I used it all apart. It didn't work, but it disappeared a lot. Every time I wash my hair, I can't use it every time. I think I sprayed it, but it works. It's a person who was stress because of his scalp. Cloth
My scalp dries.
Not tested yet. Well received.
efficace
After a month of use (during which I washed my hair 8 times), the dandruff disappeared. No unpleasant sensations. Smells like orange and easy to use.
I ordered it more than once. I stopped using the anti-dandruff shampoo, I tried different shampoos. None of them worked. My dandruff was very heavy and itchy and my head immediately became dirty. After using this scalp dandruff serum for about 7 times, all the problems were solved. Now the whole family uses only it. Very good product!
This scalp treatment oil is fantastic !!!! I recommend it to those who have problems with their scalp !!!!
This serum is works,dandruff gradually decreases after three uses. It absorbs quickly on the scalp, is not greasy, smells great, and overall, I'm happy with it so far.
I am suuuper super satisfied with this product!!! I was struggling with dandruff for over a year, nothing helped but this product! After the first use the dandruff on my hair reduced with 80% and after a second use it disappeared completely! I used it preventively 4-5 times more and now I have no more dandruff. I definitely recommend this product and the store! Buy now - you won’t regret it!
Product 5-day delivery. Quick. With your hands. Rather than rain, sprinkle right where it is itching and rain. In no time. I don't want to. I'm good at it.
Many thanks store seller order received before delivery date
The order arrived on time in integrity and safety, in good packaging. Thank you very much.
I love this product. I’ve never tried a hair treatment before, but this is so nice. Usually when I get up from sitting or lying down I feel light headed, but when I started using this it really helped to create good blood flow around my scalp and also made my hair feel softener, rejuvenated, and replenished. Also more volumized. I recommend.
Super!!! My daughter had dandruff,and kept scratchin, until crust she bled,this serum is helps, not all gone yet but I can see the results!!! Thank you!
I have long suffered from dandruff, it goes away and starts again and again (exacerbating this, even freak out) well I decided to order this scalp serum, I had heard a lot that it helped, I washed my hair 3 times and then used it, the results have been very noticeable, I recommend!!!
Very nice. I will recommend more.
I have been using it twice a day for two days after receiving it .. it will definitely work .. I am satisfied with Taiwan .. I do.
Marvelous product for persons suffer from honor pad x8 lite screen this acts as anti dandruff protection serum for hair
The goods arrived quickly. VME whole. I haven't used it yet. We'll watch. Did not use with the store.
Good product
Shipping on time .. Good packing ..
works fine for skin against dandruf
I purchase on bottle in 60 ml of activate scalp spry I will use and then share my experience