SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get in Sale (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful
התקבל packaging very beautiful, see מצויין glasses top. I want to order while colors
The glasses are great!
The glasses are super. The package also pleased me: glasses, a case, a case, microfiber and a small gift-a keychain. Thank you so much
Delivery from the city to Kiev in 1 m. Garnies eyepieces, Puge light, not crooches. Okrim oculariv Buli 2 chokhla, fabric for rubbing, baby for warping UV, and more keychain. The eyepieces on a small guise. Glory UkrainyDeath to the thieves!
Very cool, really thought the case would be brown. The plastic seemed soft. Came quickly weeks in 1,5 -2. Nice.
It is very good. And nice packed. Sadly it is a bit wide for my face , spatially on nose. Otherwise it is really great.
excelente
I thought it was very good!! Excellent lenses
Super
Totally I ordered three, very happy with them!
Very fast delivery. Sunglasses arrived well packed. They are bit darker then I thought they will be, but I don't mind that. They are light weighted and confortable to wear. They are better fit for people with smaller face. I would recommend this product and this store.
Thank you! great glasses!
Very good
Light sunglasses that are super neatly packaged. Equal to the images. Touch!
The glasses are simply bombing!!! A case, Thank you very much store!
Very good material and the polarization are great. Will buy more for the family and friends
Somewhat thin and medium in size. Perfect for going out on a hot and sunny day.
Everything is cool!
Duge Dovga delivery, eyepieces of tsyli, packed with good. Recommend!
Very good product. I will buy again. Super fast shipping.
I love them, I have asked them several times because friends end up asking me for them
I took pink ones for variety. The design is nice. Packed just super! 2 covers: hard with inexpensive leather substitute, inside with suede, small carabiner on the side to attach to the bag; and a fabric cover. The polarization test is weak (photos with more expensive glasses are shown for comparison). For the price, the glasses are great! Nice bonus from the seller: a small owl keychain) Delivered quickly.
Great product, protection… picture is attached to check
The products arrived on time and intact. The parcel was a little crushed, but the products were intact. Thank you to the sender.